Talk to a tax pro now
Call or start a chat. A tax pro picks up right away, with no waiting on hold.
No waiting, even in tax season
A real Tax Pro.Right now.
Call or chat, and a tax pro picks up right away and gets your taxes filed. Do it together, or upload your documents and we do it for you. All from home. Talking with a tax pro is $0*, and filing starts at $75.
How do you want to file?
Two ways, both from home. A tax pro is with you either way.
Do it together, live
Stay on the phone or in the chat while your tax pro builds your return with you, one question at a time.
Good for: seeing your return come together and asking questions as you go.
No waiting. That's the difference.
In the middle of tax season, getting an expert on the line can take hours. With us, you call or start a chat and a tax pro picks up right away, ready to get your return done and filed.In tax season, getting an expert on the line can take hours. With us, a tax pro picks up right away, ready to get your return done and filed.
With Nationwide Tax Pro
Instant
Call or start a chat, and a tax pro picks up right away.A tax pro picks up right away.
Expert help elsewhere, in tax seasonElsewhere, in tax season
1–2 hours
That's a common wait before an expert gets to you. Sometimes it's longer.A common wait before an expert gets to you.
Your taxes, done from home
Build it your way
Work through it together on the call, or upload your documents through a secure link and we prepare it for you.
Approve it, and we file
See your refund and our fee first. Reply CONFIRM, and we e-file it for you.
Return rejected? We fix that too.
Every rejection has a code, and we know them by heart. Find yours, then call or chat and a tax pro walks you through the fix.Every rejection has a code, and we know them by heart.
Last year's AGI doesn't match
The IRS couldn't confirm it's you. We file without needing last year's AGI.
Missing 1095-A
You had Marketplace insurance and never got the form. We get it for you.
IP PIN missing or wrong
The IRS needs this year's six-digit PIN. We help you get it on the call.
Dependent already claimed
Someone claimed your child first. We review it and file on your end.
Your SSN was already used
A return was filed with your number. We help you protect it and file.
Stuck in tax software
It keeps failing, or wants you to pay for an upgrade. We take it from here.
You've got a life.We've got your taxes.
Real people. Real fast. Let a tax pro do your taxes, wherever you are.
Your information is protected at every step.
- Documents go through a secure link
- You see every number before you sign
- Nothing is filed until you confirm
Straight answers
Are you the IRS?
No. We're Nationwide Tax Pro, a private tax preparation company and an authorized IRS e-file provider.
Do I have to come to your office?
No. We do everything by phone, chat and a secure upload link, wherever you are in the U.S.
Can you do my taxes for me?
Yes. Upload your documents through a secure link, and your tax pro prepares your return. They go over it with you before anything is filed.
How much does it cost?
Talking with a tax pro is $0, whether or not you file with us. If you file, fees start at $75. Your tax pro sets your fee based on the forms your return needs, and your agreement shows it before you sign.
Do I need last year's AGI to file with you?
No. Once we verify your identity, we sign your e-file with our own PIN as your tax pro.
How long until I get my refund?
The IRS issues most refunds within 21 days of accepting the return. You can track it 24 to 48 hours after we file.
Is it safe to send my documents?
Yes. You send them through a secure upload link, never by chat or regular email.
I'm already a client. Where do I log in?
Use Client login at the top of this page. It opens your TaxTrack client portal.Tap the person icon at the top of the page, or Client login in the menu. It opens your TaxTrack client portal.
Nationwide Tax Pro: important details about our fee
Talking with a tax pro is $0.* If you file, fees start at $75. Your tax pro sets your fee based on the forms your return needs, and your agreement shows the total before you sign. Nothing is filed until you approve it.
Returns we prepare every day
- W-2 income
- 1099 and gig income
- Self-employed (Schedule C)
- Dependents and the child tax credit
- Marketplace insurance (Form 1095-A)
- Past-year returns
- Rejected returns and e-file errors
*Talking with a tax pro costs nothing, whether or not you file with us. If you file, you can pay our fee from your refund. Refund timing depends on the IRS and your state.